Terms and Conditions
Synergy Safeguarding Ltd
Last Updated: 11th June 2025
1. Introduction
Welcome to Synergy Safeguarding ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at [website URL] (the "Service") operated by Synergy Safeguarding.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. About Our Services
Synergy Safeguarding provides safeguarding & domestic abuse consultation, training, support services, and accreditation services. Our services include but are not limited to:
Safeguarding & domestic abuse consultancy
Safeguarding & domestic abuse training
Group consultation
Safeguarding & domestic abuse policy, procedure, toolkit development and review
Safeguarding & domestic abuse support & supervision
Safeguarding & domestic abuse audits & governance support
Modern Slavery Act 2015 compliance
3. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
4. User Responsibilities
When using our Service, you agree to:
Provide accurate and complete information when requested
Maintain the confidentiality of any login credentials
Use the Service only for lawful purposes and in accordance with these Terms
Not engage in any activity that could harm, disable, or impair the Service
Respect the privacy and rights of others
Comply with all applicable laws and regulations
5. Confidentiality and Data Protection
5.1 Client Confidentiality
We understand the sensitive nature of safeguarding matters. All information shared with Synergy Safeguarding will be treated with the utmost confidentiality in accordance with:
General Data Protection Regulation (GDPR)
Data Protection Act 2018
Professional standards and codes of conduct
Statutory safeguarding requirements
5.2 Information Sharing
We may need to share information in the following circumstances:
Where there is a legal obligation to do so
Where there is a duty to the public or safeguarding responsibilities
With your explicit consent
Where required for the provision of our services (with appropriate confidentiality agreed)
6. Limitation of Liability
6.1 Service Provision
While we strive to provide accurate and up-to-date information, Synergy Safeguarding makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
6.2 Damages
In no event shall Synergy Safeguarding or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if Synergy Safeguarding or an authorised representative has been notified orally or in writing of the possibility of such damage.
6.3 Professional Advice
Information provided through our Service is for general guidance only and should not be considered as a substitute for professional advice tailored to your specific circumstances.
7. Disclaimer
The materials on Synergy Safeguarding's website are provided on an 'as is' basis. Synergy Safeguarding makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Synergy Safeguarding does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
8. Accuracy of Materials
The materials appearing on Synergy Safeguarding's website could include technical, typographical, or photographic errors. Synergy Safeguarding does not warrant that any of the materials on its website are accurate, complete, or current. Synergy Safeguarding may make changes to the materials contained on its website at any time without notice.
9. Links to Third-Party Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Synergy Safeguarding. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
10. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Synergy Safeguarding, its affiliates and licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
11. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
12. Professional Standards
Synergy Safeguarding operates in accordance with:
Relevant professional codes of conduct
Statutory safeguarding guidance
Best practice standards in safeguarding
Continuing professional development requirements
13. Complaints Procedure
If you have a complaint about our services:
Contact us directly at hazel@synergysafeguarding.co.uk
We will acknowledge your complaint within 14 days.
We will investigate and respond within 56 days.
If you remain unsatisfied, we can consider an ADR (Alternative Dispute Resolution) or guide you to the relevant ombudsman.
14. Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
16. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
17. Waiver
The failure of Synergy Safeguarding to enforce any right or provision of these Terms will not be considered a waiver of those rights.
18. Contact Information
Questions about the Terms of Service should be sent to us at:
Synergy Safeguarding
Unit 2 Court Mews, London Road, Cheltenham, GL52 6HS
Email: hazel@synergysafeguarding.co.uk
Phone: 07865057990
Website: www.synergysafeguarding.co.uk
19. Acknowledgment
By using our Service, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.
These Terms and Conditions are effective as of 11th June 2025 and were last updated on 11th June 2025.